Your payment card contains recorded data which, if found out by third parties, can be misused to your detriment. In order to avoid misuse of the data from your card, it is necessary to practice the following recommendations:
- Immediately after collecting the card from the Bank, sign with permanent ink/pen on the background of your debit or credit card.
- Don't leave your wallet or purse unattended in public places.
- Check your monthly statements regularly and carefully, even if you haven't used your card in the current month. If certain deviations occur in the report, immediately contact the responsible person in the Bank.
- Do not give card or PIN information over the phone.
- Remember your personal identification number (PIN code).
- Do not write down the PIN code together with the card number and/or other documents.
- Keep the address and phone numbers of the Bank and the Processing Center, so that promptly report a specific problem or loss/stealing of the card and thereby prevent its further use by unauthorized persons.
- The bank and the Processing Center are at your disposal, around the clock, seven days a week.